Q&A

⌚️When will my package be shipped?

If you did not purchase a packing video, your package usually ships within 5-12 days.

If you chose"yes,pls" for a packing video, your package usually ships within 10-25 days.

Please note:

From Feb. 12th to Feb. 24th is our statutory holiday. Logistics will be suspended and we will not able to ship orders during this period. Orders can still be placed normally during this time, but pacakages will be shipped in order after Feb. 24th. If delivery speed matters to you, please do not place orders during this period.

📅How long does shipping take?

Under normal customs clearance, most of our package are delivered within 7-15 days.

🤔How can I track my ORDER?

When your order is shipped, our website will automatically send you an email with your tracking number(so pls ensure your email is correct and available) and a link to track your package. If still can't work pls feel free to contact us(via tiktok, email or our shop)

❗️For your safety, please make sure emails are really from us before clicking any links, and avoid clicking links from unknown sources!!